Astrologer Registration

This Agreement is entered into between Intellitwine Technologies Pvt. Ltd., Syam Sadan, Domalguda, Hyderabad, Telangana, India, GSTIN 36AAFCI7198P1ZM, operating Astrouser.com (the “Platform”), and the person accepting this Agreement during onboarding (the “Astrologer”).

The Platform and the Astrologer are individually a “Party” and together the “Parties”. By signing this Agreement or accepting it electronically during onboarding, the Astrologer agrees to its terms and to the Astrological Consultation Terms & Conditions displayed to consulting users, to the extent those user-facing terms require performance by the Astrologer.

1. Definitions

“Consulting User” means a person who books an astrological service through the Platform. “Consultation Service” means an astrological consultation, report, question, rectification, or other service listed by the Astrologer. “Listed Price” means the price displayed for a Consultation Service before GST and other statutory taxes. “Platform Fee” means 20% of the Listed Price or of the lower pre-tax amount actually paid after an authorised discount. “Astrologer Share” means the remaining 80%.

2. Appointment and limited marketplace role

The Astrologer appoints the Platform, on a non-exclusive basis, to list the Astrologer's profile and Consultation Services, facilitate electronic bookings and communication, collect payment as a limited payment-collection facilitator, administer service-status and dispute workflows, and provide related technology services.

The Platform does not provide astrological analysis and does not control the Astrologer's professional judgment, chosen astrological method, prediction, interpretation, or advice. The Astrologer is the independent supplier of every Consultation Service booked from the Astrologer's listing.

3. Independent relationship

Nothing in this Agreement creates employment, partnership, joint venture, franchise, fiduciary relationship, or authority for either Party to bind the other. The Astrologer determines when to offer services, the permitted methods used, and the pre-tax Listed Price, subject to this Agreement and the Platform's listing standards.

The Astrologer shall not describe the Platform as the provider, co-provider, guarantor, approver, or endorser of the Astrologer's Consultation Services.

4. Eligibility, verification, and continuing disclosures

The Astrologer confirms being at least 18 years old, legally competent to contract, and capable of providing every listed service. The Astrologer shall provide accurate identity, address, bank, PAN, GST registration, qualifications, experience, language, specialisation, and contact details requested during onboarding.

The Astrologer shall promptly update any information that becomes inaccurate and notify the Platform of any complaint, investigation, restriction, conviction, insolvency, or other fact that materially affects the Astrologer's ability or suitability to provide listed services. The Platform may verify submitted information and request supporting records.

Where required by applicable law, the Astrologer shall appoint and disclose an appropriate grievance contact and shall cooperate with the Platform in resolving Consulting User complaints.

5. Profile and service listings

Every profile, service description, delivery period, method, qualification, price, and claim submitted by the Astrologer must be accurate, current, lawful, and not misleading. The Astrologer shall not claim guaranteed outcomes, fabricated qualifications, false experience, or Platform endorsement.

The Astrologer may use any lawful astrological method accurately disclosed in the profile or service description. Astrouser.com promotes Krishnamurti Paddhati (KP Astrology), but does not require every listed Astrologer to use it unless the particular service is expressly identified as a KP service.

Any differentiated treatment in listing, ranking, promotion, fees, or access applicable to the Astrologer shall be disclosed in this Agreement, an incorporated policy, or the relevant service schedule.

6. Sole responsibility for Consultation Services

The Astrologer is solely responsible for the substance, quality, legality, professional conduct, timely delivery, communications, predictions, interpretations, recommendations, and consequences reasonably arising from the Astrologer's Consultation Services. The Astrologer shall exercise reasonable care and shall provide the service materially as described at booking.

The Platform is responsible only for its own technology, payment administration, privacy, representations, and statutory duties. Platform assistance in communicating with a Consulting User or resolving a dispute does not make the Platform the supplier of the Consultation Service or transfer the Astrologer's responsibility to the Platform.

7. User instructions for specialised services

The Astrologer shall clearly state the information required for each service. For a single-question, Horary, Prasna, or KP Number Horary service, only one specific question may be accepted unless additional questions are separately booked. For a KP number-based service, the applicable number range and method of selecting the number must be stated.

For birth-chart reading, the Astrologer shall request the date, place, and exact or approximate time of birth and the reliability of that time. For birth-time rectification, the Astrologer shall request the recorded birth details, estimated time variation, and sufficiently accurate dates of important life events.

8. Prohibited services and conduct

The Astrologer shall not provide or promote a service that:

1. claims to diagnose or cure a medical or mental-health condition or replace qualified professional care;

2. encourages self-harm, suicide, violence, coercion, stalking, blackmail, discrimination, or unlawful conduct;

3. seeks prenatal sex determination or sex selection, or violates any applicable law;

4. guarantees success in gambling, betting, trading, investment, litigation, examination, employment, marriage, fertility, or another outcome;

5. predicts a precise time or manner of death, or uses fear of death, illness, curse, supernatural harm, or misfortune to pressure a person into buying a remedy or further service;

6. infringes privacy, confidentiality, intellectual property, or another person's rights; or

7. uses abusive, discriminatory, sexually exploitative, threatening, or misleading content.

The Astrologer shall stop a consultation where continuing would be unsafe or unlawful and shall direct a person facing an immediate medical, self-harm, suicide, violence, or abuse risk to appropriate emergency or professional assistance. Neither Party is an emergency-response service.

9. Bookings, acceptance, commencement, and delivery

The Astrologer shall monitor booking notifications, accept or decline within the period shown by the Platform, and meet the delivery period stated in the service listing. For a written, recorded, or report-based service, work is deemed commenced when the Astrologer accepts the booking, accesses the Consulting User's substantive birth details or question, or begins analysis, whichever occurs first.

A live service is delivered when the scheduled consultation is completed. A report-based service is delivered when the agreed report, recording, written response, or other deliverable is made available through the agreed channel. The Astrologer shall maintain reasonable delivery evidence and mark the service status accurately.

10. Prices, GST, invoices, and tax information

The Astrologer shall specify the Listed Price before GST. Astrouser.com shall not charge a separate marketplace or platform fee to the Consulting User. Applicable GST or another statutory levy, if any, shall be shown separately and added at checkout in accordance with law.

The Astrologer remains responsible for the tax classification of the Consultation Service, the accuracy and currency of GST registration information, and tax invoices or other supplier compliances that legally rest with the Astrologer. The Platform may issue or facilitate an invoice, collect or remit tax, collect tax at source, deduct tax at source, or make another statutory withholding where required by law.

The Platform Fee is consideration paid by the Astrologer for the Platform's own technology and marketplace service. The Platform may issue the Astrologer a tax invoice for the Platform Fee and applicable GST on that fee. Tax collected from the Consulting User on the Consultation Service does not form part of the revenue share.

11. Revenue share

The pre-tax revenue from each completed Consultation Service shall be shared in the ratio of 80% to the Astrologer and 20% to the Platform. The calculation is made on the Listed Price, or on the lower pre-tax price actually paid where an authorised discount or adjustment applies, and excludes GST, refunds, reversed transactions, and other statutory amounts.

The Platform Fee is charged only to the Astrologer. Nothing in this Agreement permits the Platform to add a separate Platform Fee payable by the Consulting User. Any discount that reduces the Astrologer's Share requires the Astrologer's prior consent unless it arises from a refund, service deficiency, chargeback, or correction permitted under this Agreement.

12. Settlement and payout cycle

The Astrologer Share becomes eligible for settlement after the Consulting User confirms delivery or 72 hours after delivery if no dispute has been raised. Eligibility does not mean immediate order-wise payment.

Eligible amounts shall be grouped and paid on a monthly payout cycle to the verified bank account, subject to the Platform's notified cut-off and normal banking time. The settlement statement shall identify completed orders, the pre-tax service value, Astrologer Share, Platform Fee, refunds, chargebacks, taxes, statutory deductions, and net payout.

The Platform may withhold or adjust amounts reasonably required for an open dispute, approved refund, chargeback, duplicate payment, fraud review, tax deduction, Platform Fee invoice, or amount previously overpaid. Undisputed amounts should not be withheld merely because another transaction is disputed.

13. Cancellations, no-shows, complaints, and refunds

A written, recorded, or report-based booking is not cancellable after work is deemed commenced, but remains eligible for a remedy where the service is not delivered, is materially different from the listing, is materially incomplete, or shows a demonstrable failure to provide the agreed service with reasonable care.

For a scheduled live consultation, the user-facing cancellation, rescheduling, and 15-minute no-show rules stated in the Astrological Consultation Terms & Conditions apply. If the Astrologer declines, cancels, fails to attend within 15 minutes, or fails to deliver without an agreed extension, the Consulting User may choose a full refund or rescheduling.

The Platform may request evidence from both sides and administer a refund or proportionate adjustment using objective booking and delivery records. Disagreement with a prediction or future outcome alone is not a service deficiency. A refund, chargeback, or cost caused by the Astrologer's non-delivery, material deficiency, unlawful conduct, or breach may be deducted from the Astrologer Share or later payout.

14. Ratings, reviews, and quality controls

The Platform may publish genuine ratings and reviews, seek a response from the Astrologer, and remove content that is unlawful, abusive, irrelevant, misleading, or discloses confidential personal information. The Platform shall not alter the substance of a genuine review merely because it is critical.

The Platform may monitor objective service metrics such as acceptance, delivery, complaints, refunds, and no-shows. Repeated poor performance may result in listing restrictions or suspension after reasonable notice, except where immediate action is necessary for user safety, fraud prevention, legal compliance, or platform security.

15. Consulting User data and confidentiality

The Astrologer shall use Consulting User information only to deliver the booked service, handle a legitimate complaint, keep records required by law, or perform another purpose expressly authorised by the Consulting User. The Astrologer shall not sell, disclose, reuse for unrelated marketing, upload to an unauthorised AI or third-party service, or contact a Consulting User for an unrelated purpose without lawful authority.

The Astrologer shall maintain reasonable security, restrict access, preserve confidentiality, comply with applicable data-protection law and the Platform's privacy instructions, promptly report a suspected data breach, and securely delete or return information when no longer required. A user's name, birth details, chart, question, consultation, testimonial, or case study may not be published without separate and specific consent.

16. Recording and communications

The Astrologer shall use the authorised channel where reasonably available and shall communicate respectfully. A private consultation shall not be audio-recorded, video-recorded, live-streamed, or publicly distributed without the Consulting User's prior consent, except that transaction and message records reasonably required for a complaint or legal claim may be preserved.

17. Intellectual property and listing licence

The Astrologer retains ownership of original methods, profile material, reports, templates, teaching material, and general know-how, subject to the Consulting User's right to use a purchased deliverable for personal, non-commercial purposes.

The Astrologer grants the Platform a non-exclusive, royalty-free licence during the Agreement to host, reproduce, format, and display the Astrologer's submitted name, photograph, biography, service descriptions, and other listing material for operating and promoting the marketplace. The Astrologer warrants having the rights and consents necessary for that material.

18. Platform integrity and off-platform transactions

The Astrologer shall not manipulate reviews, create false bookings, interfere with the Platform, bypass security, misuse another account, or encourage a Consulting User introduced through the Platform to avoid the Platform's booking or payment process for a listed service while the Astrologer's listing remains active.

The Astrologer shall not request an undisclosed extra payment for the booked scope. An additional question or service may be separately booked only after the Consulting User is informed of the scope and price and voluntarily agrees.

19. Platform availability and changes

The Platform may maintain, update, suspend, or modify technology features and does not guarantee uninterrupted availability. It shall use reasonable efforts to restore material service interruptions and shall not make a material retrospective change that reduces an accrued Astrologer Share without legal basis or the Astrologer's consent.

20. Suspension and termination

Either Party may terminate this Agreement on 30 days' written notice. The Platform may immediately suspend or terminate a listing for fraud, unlawful or unsafe conduct, material misrepresentation, serious privacy or security breach, repeated non-delivery, abusive conduct, or another material breach that cannot reasonably await notice.

Termination ends new bookings but does not affect accrued payment, refund, tax, confidentiality, data-protection, intellectual-property, indemnity, dispute, or other obligations intended to survive. The Astrologer shall complete accepted bookings unless the Platform directs otherwise for user safety or legal compliance.

21. Astrologer warranties and indemnity

The Astrologer warrants that the profile, services, communications, and deliverables comply with this Agreement and applicable law and do not infringe another person's rights.

To the extent permitted by law, the Astrologer shall indemnify the Platform and its officers against third-party claims, losses, penalties, and reasonable costs arising from the Astrologer's Consultation Service, unlawful or misleading content, professional conduct, tax default, infringement, misuse of personal data, or breach of this Agreement, except to the extent caused by the Platform's own breach, negligence, fraud, or wilful misconduct.

22. Limitation of Platform liability

To the extent permitted by law, the Platform is not liable for the accuracy or outcome of the Astrologer's prediction, interpretation, opinion, recommendation, or remedy, or for the Astrologer's conduct, delay, non-delivery, or misuse of information. The Platform remains liable for its own non-excludable statutory duties and its own fraud, wilful misconduct, gross negligence, payment handling, privacy breach, or material misrepresentation.

Neither Party is liable to the other for indirect or consequential loss, loss of profit, or loss of opportunity that was not reasonably foreseeable. Subject to liabilities that cannot lawfully be limited, the Platform's aggregate contractual liability to the Astrologer shall not exceed the Platform Fees retained from that Astrologer during the three months immediately preceding the event giving rise to the claim.

23. Disputes, governing law, and jurisdiction

The Parties shall first attempt a good-faith resolution through the contacts stated below and may use mediation by mutual agreement. This Agreement is governed by the laws of India. Courts of competent jurisdiction at Hyderabad, Telangana shall have jurisdiction, subject to any mandatory jurisdiction that cannot lawfully be excluded.

24. Notices, amendments, and general terms

Notices may be sent to the verified email address or account inbox, unless law requires another method. Notices to the Platform may be sent to support@astrouser.com. The Platform may amend terms prospectively for legal, security, or operational reasons by giving reasonable electronic notice. A material change to the 80:20 revenue share or payout basis requires the Astrologer's express acceptance and shall not apply retrospectively.

If a provision is invalid or unenforceable, it shall be limited only as necessary and the remainder shall continue. A delay in enforcement is not a waiver. This Agreement, incorporated policies, and accepted service-specific terms form the entire agreement between the Parties and may be assigned only as permitted by law or with the other Party's consent, except to a successor to the Platform's business.

25. Party and acceptance details

By ticking the checkbox stating “I agree to the above conditions”, the Astrologer confirms having read and accepted this Agreement with Intellitwine Technologies Pvt. Ltd., Syam Sadan, Domalguda, Hyderabad, Telangana, India, GSTIN 36AAFCI7198P1ZM. The Platform may retain the Agreement version, acceptance date and time, account identifier, and related electronic record as evidence of acceptance.